top of page
BLOG


Methods of Communicating Customer Problem Impact for Development Prioritization
I often hear talk about how bad software production issues are, and how they impact a great number of customers internal or external....

David Peček
May 12, 2018


Software Support and Operational Workarounds: Why they are Good and Bad
No software is perfect, there will always be issues with the products and services we sell. When customers contact us with issues we need...

David Peček
Apr 8, 2018


Creation of Workaround Support Matrices for Known Issues
Building on the previous article: any organization will always have that list of common repetitive tasks which are in the development...

David Peček
Mar 22, 2018
bottom of page
