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Incident Communication Strategies
It is important to keep your company and your customers up to date when major problems are occurring with your service. Effective...

David Peček
Dec 4, 2019


Providing QA Defect Information for Support Teams
An additional area you may look to for providing customer care with an up to date list on current system issues may come from an unlikely...

David Peček
Dec 4, 2019


Vendor Lock-In: Minimizing Impact
Building off of a previous post on only writing code which relates to your business, following this model, you will inevitably need to...

David Peček
Nov 2, 2019
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